TRAIN THE TRAINER

BASIC SKILLS

Course length: 2 days

Who should attend: If you’re new to computer training or are a trainer who is looking for new, more effective approaches to adult learning.

Prerequisites: None

Upon completion of this course, you will be able to:

Understand Training Structures

Build an effective training program

Design an effective class structure

Use interactive introductions that insure participation

Set objectives and identify critical skills – What’s in it for me?

Evaluate training results

Insure transfer to on-the-job performance

Transfer Information

Chunk, label and index information

Transfer information-using VCPs

Develop concepts

Guide exercises effectively

Use clarification activities and prompted summaries

Use reboot and reinforcing skills

Use Basic Presentation Skills

Cope with nervousness

Identify and overcome resistance

Meet different learner’s needs

Create and use visual aids

Use analogies, comparison and contrast

Use Communication Basics

Demonstrate attending and observing skills

Develop questioning skills

Develop good listening skills